New Dealer eProcess Tool Helps Dealers Desk Deals during CDK Disruption
To assist dealers during the CDK outage, Dealer eProcess is offering an enhanced version of its Digital Retailing (DR) platform.
One View Offers Free Document Management Solution to CDK Clients During System Outage
Any CDK customer can access One View’s document management system and its Web Scan services free for the duration of the outage and for 45 days after the system has been restored.
CDK Starts New Automotive Commerce Collab
Unifying technologies and APIs, this initiative bridges the gap between OEMs and dealers.
Car Pros’ Shirley Jones Recognized with ‘Women Paving the Way’ Award
CDK Global Award recognizes Jones as an outstanding female leader in the automotive industry.
Partnership Brings Impel’s Generative Conversational AI to CDK Retail Suite
The new offering provides CDK customers with hyper-personalized, human-like engagement at scale.
ASE Education Foundation, CDK Global Partner for EV Safety Panel at NADA
The session, titled “EVs: The Future of the Service Bay,” will focus on EV safety training that all auto retailer employees will need for business growth.
CDK Global Asks ‘Who’s Paying Cash for Cars?’
Understanding the financial dynamics behind Gen Z’s car purchases sheds light on the evolving landscape of consumer behavior.
CDK Global 2023 Cybersecurity Report Reveals Rise in Dealership Cyberattacks
Fake emails from trusted internal and external sources are posing substantial risks to auto retailers, including IT-related business interruptions, ransom demands, financial loss and damage to the dealership’s reputation.
ActivEngage Develops Advanced Chat, CRM Integration with New Elead Lead Delivery API
ActivEngage and CDK Global Elead deepen integration to push inbound chat lead data inside Elead CRM securely.
CDK Global Announces Inaugural Vehicle Ease of Purchase Survey Results
Dealerships work to increase consumer satisfaction during the car-buying process.
CDK Global: 2023 Trendsetter’s Guide to Automotive Retail
Research highlights new tactics and key challenges for U.S. and Canadian dealerships.
ASE Education Foundation Enhances Partnership with CDK Global to Expand Outreach, Diversity
The ASE Education Foundation and CDK Global will continue its partnership in 2023 as CDK Global will support the foundation’s efforts.