In this Auto Success Executive Spotlight interview, host Brian Ankney speaks with Tim James from Flick Fusion. Tim discusses his background in video conferencing and how it has evolved over the years. He emphasizes the importance of utilizing video technology in the automotive industry, particularly in sales and service.
“Set your sales team up to win. Give them the tools they need to be the best they can be.”
Tim explains how video can enhance the customer experience by providing model-level test drive videos and VIN-specific inventory videos. He also discusses the benefits of live video streaming and virtual test drives, as well as the ease of use and potential of AI technology in enhancing image quality and correcting flaws in photos.
Tim encourages collaboration and feedback from the audience to continue improving the industry as a whole.
Watch the video above to learn more about this and more!
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